Milan Kozisek

 milankozi826@gmail.com | Colorado Springs, CO 

https://www.linkedin.com/in/milan-kozisek-ba053a192

OBJECTIVE

Motivated and committed finance professional with a robust background in finance, strong communication skills, and proven leadership abilities. Experienced in navigating the challenges of globalization and dedicated to achieving outstanding results. Proficient in marketing strategies, fluent in both Japanese and English. Pursuing a challenging role to apply diverse skill sets and contribute to the success of a dynamic and forward-thinking organization.


EDUCATION

University of Colorado Colorado Springs Dec 2025

Bachelor of Innovation  in Business, Emphasis: Finance

Relevant Coursework: Advanced Corporate Finance, Investment and Portfolio Management, Business Law and Innovation, Operation and Supply Chain Management, Strategic Management.

GPA: 3.9


EXPERIENCE

UCCS BI                 Jan 2025 – Present
Event Coordinator

  • Strategically and proactively leading the planning and execution of the UCCS Bachelor of Innovation Celebration & Reunion event.

  • Collaborative and communicative, coordinating with student leaders, faculty, artists, and community members to ensure event alignment with program goals.

  • Detail-oriented and resourceful, managing logistics including scheduling, vendor coordination, and setup to create a seamless event experience.

  • Innovative and solution-oriented, adapting event plans to accommodate last-minute changes while maintaining program quality and guest experience.

  • Energetic and hands-on, actively engaging in on-site coordination, setup, and breakdown to ensure smooth event operations.

  • Goal-focused and visionary, shaping the event experience to reflect the mission and values of the Bachelor of Innovation program.


Tekumo           Sep 2023 – Present

Accounting Assistant Intern

  • Processed and verified client invoices to ensure accurate billing and timely payments.

  • Communicated with clients regarding payment schedules and resolved billing discrepancies efficiently.

  • Maintained accurate financial records and transaction details in company systems for seamless tracking.

  • Collaborated with the finance team to prepare and review financial reports for management.

  • Reconciled bank statements and accounts to ensure proper financial reporting and compliance.

  • Assisted in the month-end closing process by reviewing journal entries and updating ledger accounts.


The Aviator Bar at Hotel Polaris  Nov 2024 — Feb 2025

Hostess                                                                                                                                         

  • Greeted guests warmly and managed reservations to ensure a seamless dining experience. 

  • Coordinated seating arrangements to optimize table turnover and accommodate guest preferences.

  • Maintained an organized waitlist and effectively communicated wait times to guests.

  • Managed phone inquiries, reservations, and special requests while providing excellent customer service.

  • Assisted in training new hostesses by demonstrating best practices in guest relations and table management.

  • Collaborated with servers and kitchen staff to ensure efficient service flow and guest satisfaction.

  • Resolved guest concerns professionally by providing quick and effective solutions.

  • Provided information about restaurant offerings, hotel amenities, and local attractions to enhance guest experiences.



Rover                                                                                                                                                                 Dec 2022 – Sep 2024

Pet Sitter  

  • Executed reliable drop-in visits for various animals, achieving a consistent 5-star rating through exceptional care, thereby demonstrating exemplary animal care and ensuring high customer satisfaction. Accomplished efficient scheduling and route optimization to maximize productivity.

  • Cultivated strong client relationships through open communication and proactive updates, resulting in a notable 20% increase in repeat bookings and positive word-of-mouth referrals.

  • Showcased versatility in meeting the diverse needs of animals, garnering positive reviews and fostering repeat bookings.

  • Adapted resourcefully to address unexpected challenges during visits, ensuring optimal animal well-being and significantly contributing to an outstanding 98% overall satisfaction rate among pet owners.

  • Surpassed expectations, instilling trust and satisfaction among animal owners.

  • Fostered clear and effective communication with pet owners, delivering detailed updates and prompt issue resolution, leading to a 15% reduction in issue resolution time and an enhanced overall customer satisfaction level. Accomplished exceptional client retention through exemplary service delivery and personalized care.



TopGolf                                                                                                                                                                                     Aug 2021 – Apr 2022

Guest Services Representative  

  • Assisted guests with reservations, guided them to their bays, and addressed inquiries, delivering outstanding customer service.

  • Managed reservations proficiently using the company's booking system, ensuring a 95% accuracy rate in bookings and timely communication to exceed guest expectations.

  • Optimized patrons' experiences from arrival to departure, resulting in a remarkable 98% positive feedback rating in customer satisfaction surveys.

  • Communicated Topgolf rules effectively, contributing to a seamless and enjoyable experience for guests and reducing rule-related incidents by 20%.


SKILLS

  1. Leadership

  2. Time Management

  3. Financial Analysis 

  4. Effective Written and Verbal Communication

  5. Commitment to Excellence



VOLUNTEER AND LEADERSHIP EXPERIENCE 

  • Collaborated with a local wealth management firm for several months, observing daily operations, attending client and strategy meetings, and gaining hands-on exposure to financial planning and investment management practices.

  • Rocky Mountain Youth Leadership Conference: Selected as one of 60 people to attend this conference because I was recognized for my strong leadership skills.

  • Tokyo Olympics Website: While preparing for the Tokyo Olympics, leveraging 10 years of experience in Japan and the Japanese language, there was an opportunity to pitch a website to the US Olympic Committee aimed at supporting athletes and families of the US Olympic Team.

  • Football Manager (2018-2022)

  • JASSC Member (2017-Present)

  • Boo for Food Chair (raised 2,000 cans to give to homeless shelters)